FAQ

Find quick answers to the most common questions below. If you still need help, feel free to contact us at support@garmentchic.com.

🛒 1. How do I place an order?

Simply browse our store, select your preferred size and color, add the item to your cart, and proceed to checkout by entering your shipping and payment details.

📩 2. How long does shipping take?

  • Processing time: 1–3 business days

  • Delivery time: 7–15 business days, depending on your location

You will receive a tracking number once your order is shipped.

🌍 3. Do you ship internationally?

Yes! We currently ship to:

  • ✅ Canada

  • ✅ All English-speaking countries

💳 4. Are payments secure?

Yes, all payments on GARMENTCHIC are 100% secure and encrypted. We accept major debit and credit cards.

📏 5. How do I choose the right size?

Each product includes a size chart. We strongly recommend checking the size guide carefully before ordering. If you’re unsure, contact us before placing your order.

🔄 6. What is your return policy?

You may request a return within 14 days of receiving your order, as long as the item is unused, unworn, and in original packaging. Please refer to our Return & Refund Policy for full details.

❌ 7. Can I cancel my order?

Orders can only be canceled within 24 hours after purchase. Once the order is processed or shipped, it can no longer be canceled.

đŸ§Ÿ 8. Will I receive a tracking number?

Yes! A tracking number will be sent to your email after your order is shipped so you can follow your delivery in real time.

📬 9. What if I entered the wrong shipping address?

Please contact us within 24 hours of placing your order. If the order has not yet been shipped, we will update the address for you.

⚠ 10. What should I do if my item is damaged or incorrect?

Contact us within 48 hours of delivery with clear photos of the issue, and we will resolve it as fast as possible.

đŸ“© Need More Help?

If your question is not listed here, feel free to contact us at:
support@garmentchic.com

We’re always happy to help