At GARMENTCHIC, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help. Please read our return and refund policy carefully.

🔁 Return Policy

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in original condition

• The item must be in its original packaging

• Proof of purchase (order number) is required

❌ Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Clearance / sale items

• Worn, washed, or damaged items

• Items without original packaging

💬 How to Request a Return

To start a return, please contact us at:
📩 support@garmentchic.com
Include:

• Your order number

• Reason for return

• Clear photos (if the item is damaged or incorrect)

Our team will review your request within 24–48 business hours.

💰 Refund Policy

Once your return is received and inspected:

• Approved refunds will be processed within 5–10 business days

• Refunds are issued to your original payment method

• You will receive an email confirmation once your refund is completed

🚚 Return Shipping

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

• If the item is defective or incorrect, GARMENTCHIC will cover the return shipping

⚠️ Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue quickly.

If you have any questions about returns or refunds, contact us anytime at:
📩 support@garmentchic.com